For travel agencies, one of the major tasks in their process flows is back-office operations like reservation management, customer support, accounting, reconciliation and credit control, etc. Along with search and booking flows, the overall expense and complexity of travel usually fall on the operational topics which are primarily these operations. So if you are a travel agency & looking forward to outsourcing or facilitate your back-office operations efficiently, one of such support providers is TraviYo.
TraviYo is a technology-agnostic and robust mid-office that collects and organizes reservation data, enabling interoperability and synchronization of all your back office systems. It will be more structured to obtain features like website management, promotion , automation of process flow, quotation building, invoicing & billing, supplier management, etc., into a single software product, which can be provided by TraviYo.
Why do you need travel back-office software for your travel agency?
Let us try & understand what happens if you as a travel agency will start using a product for all your back office operations; basically a travel back office software.
A back-office software is intended for internal use within a company or organization, customized to optimize & automate your tasks within the travel agency, can potentially reduce your time spent on group travel invoicing, following up with travel agent’s commissions, vendors credit card management, report generation and with compliance to the travel industry legislation, etc., All these tasks are a part of the routine & need to be handled with planning, accuracy & with short time lapse.
Thus, using a product will simplify your day-to-day work and will guarantee the data integrity, security, robustness, user-friendliness with automated processes, the templates for data entry, easy management of all payment methods and the possibility to set up custom levels of access will simplify
day-to-day work and will guaranty the data integrity. You will avoid potential mistakes as well as increase the satisfaction of your customers and staff.
TraviYo is “ A one-stop solution for your travel office back operations
With Traviyo travel website development, reporting and analytics become a cakewalk. There is absolutely no need to prepare reports manually, as all information is stored in the system and can be extracted in a customizable report format as and when needed. The reports can be extracted in Microsoft Excel format and few other formats for auditing, reference or for monitoring purposes. You can also create bespoke reports analysis to reflect various operational activities. The module also gives you exhaustive MIS Reports like Outstanding reports, sales & purchase statements, Income-Expense report, etc. All reports can be exported to MS-Excel (CSV Format) giving you the flexibility to edit, print and download them as and when required.
Technical & other operational support TraviYo team is dedicated to the support their clients 24/7, from within the system. Thus, in case of any
help relating to technical issues or additional support, one can directly contact the support team.
If you are a travel agency looking to automate & optimize your back-office operations, then TraviYo is a promising solution as a travel agent back-office software.