“Gaining a competitive edge is the primary objective of any business and travel agencies are no different. Despite the growing size of this industry, if we have a look at the technological intervention in the same, then it is still at a nascent stage. Although, we have many travel agency CRMs available with us, finding one which can be a one-stop solution for all the work related to travel agents can be a daunting task. In this blog, you will be able to find out some of the leading Travel agencies CRM providers that are there in the market and are presently working exceptionally well to make the businesses grow.
When it comes to serving customers, then having a seamless and effective travel CRM system is a must. It not only ensures that you have the best of the services to deliver to your customers, but at the same time you can make your work and services even more effective. Here are some of the significant advantages that an effective travel agency CRM will have:
- Discovery of new customers
- Better customer services
- Better customer data management
- The faster closing of deals
- Automation of process
- Effective cross-selling and up-selling of products
- Interactive user interface
- User-friendly travel agency CRM
- Integration with your back office software
- Cloud functionality
- Easy reporting
Now comes the question, which is some of the popular travel agency CRM software available in the market:
OTRAMS- This travel CRM software helps in hotel bookings and is one of the best B2B software for hoteliers and agencies. It offers customizable features which give you a personalized experience. The software is more than a decade old and thus have a better insight into the travel agents and agencies requirements.
Dolphin– It is an information solution for the travel agencies. You can do mid and complete back-office work using this software. Moreover, Dolphin is capable of handling the product database, online booking modules, reservations, etc. Moreover you can manage contacts, and features a calendar. It also comes with a message centre, and customizable help screens.
TravelCarma– This software provides the travel agencies with online web and mobile portals. It comes with booking engines, API integrations, white labeling, XML, dynamic packaging,
Facebook/ mobile booking apps, accounting automation, and agency management.
TraviYo- TraviYo is a great travel agency CRM software. Developed by StoutWeb, one of the leading travel agencies CRM providers. CRM is one of the many features that TraviYo has to offer to its customers. The software is cloud-based, thus making sure that all your data and information is backed up. TraviYo has been developed in a manner that it can completely take over the work of your entire back office. From being a customizable travel agency CRM to a completely automated system, this software has it all which makes it a complete solution that the travel agents and travel agencies have been looking for till now. It can be used for both large and small business size. So, if you are willing to make your business grow, TraviYo is an investment that you must make today.