“This is to inform you that StoutWeb have introduced a new way for Tracking your issues and provide you timely solutions for your concerns which is effective from 1st July 2017. Its a simple as Ticketing System where you can put your request and track further to know about the progress on that and get a timely solution for your issues. If you have any query whether it is Technical or non-technical or any other issue , You just have to raise a Ticket from our Ticket System and our support team will get back to you within 24 Hours.
There are steps to know how to generate a ticket
- Navigate to URL : https://stoutweb.freshdesk.com/support/home
- Register Yourself
- Click on a New Support Ticket a button
- Now a form will be open and fill the details( In a Requestera ->Enter your email Id , enter subject and description )
- Click on a Submit button